How many companies in the “Call center” industry are there in Germany?
The B2B database of dieanalysten GmbH alone lists more than 1,500 companies in the “Call center” industry in Germany (October 2026). Most are located in North Rhine-Westphalia (372), Bavaria (228), Baden-Württemberg (176).
Key figures
Companies by federal state
| State | Number | Share | per 100,000 inh. |
|---|---|---|---|
| North Rhine-Westphalia | 372 | 24% | 2.1 |
| Bavaria | 228 | 15% | 1.7 |
| Baden-Württemberg | 176 | 11% | 1.6 |
| Hesse | 127 | 8% | 2.0 |
| Lower Saxony | 112 | 7% | 1.4 |
| Berlin | 107 | 7% | 2.8 |
| Saxony | 69 | 4% | 1.7 |
| Hamburg | 63 | 4% | 3.3 |
| Schleswig-Holstein | 57 | 4% | 1.9 |
| Rhineland-Palatinate | 57 | 4% | 1.4 |
| Saxony-Anhalt | 45 | 3% | 2.1 |
| Mecklenburg-Western Pomerania | 40 | 3% | 2.5 |
| Thuringia | 30 | 2% | 1.4 |
| Brandenburg | 25 | 2% | 1.0 |
| Bremen | 19 | 1% | 2.7 |
| Saarland | 14 | 1% | 1.4 |
| Germany | 1,550 | 100% | 1.8 |
Cities with the most companies in the “Call center” industry
Digitalization
46% of companies in the “Call center” industry have no website of their own.
Related industries
- Building cleaning44,059
- Guard service and property protection10,441
- Temporary staffing and employee leasing9,518
- Construction machinery rental4,678
- Car rental6,859
- Facility management5,568
- Leasing2,687
- Translation and interpreting5,337
- Laundry4,924
- Locksmith service2,184
- Vending machine operation and trading4,096
- Typing service3,952
- Industrial service and maintenance3,738
- Window cleaning3,680
- Office services3,670
- Information service3,637
Frequently asked questions
How many companies in the “Call center” industry are there in Germany?
The B2B database of dieanalysten GmbH alone lists more than 1,500 companies in the “Call center” industry in Germany (October 2026). Most are located in North Rhine-Westphalia (372), Bavaria (228), Baden-Württemberg (176).
Which German cities have the most companies in the “Call center” industry?
Berlin (107), Hamburg (63), Munich (53), Düsseldorf (48), Cologne (38).
How many companies in the “Call center” industry in Germany have a website?
54% have their own website, 29% an email address.
How current is this number?
It is recalculated daily from the current database. Last update: October 10, 2026. Businesses in liquidation or with a recognizable closure are not counted.
Cite this number
The B2B database of dieanalysten GmbH alone lists more than 1,500 companies in the “Call center” industry in Germany (source: dieanalysten B2B database, October 2026, https://adressen.dieanalysten.com/en/statistics/call-center).
The statistics are licensed under CC BY 4.0: free to use, including commercially, with attribution “dieanalysten” and a link.
Method: businesses in the database of dieanalysten GmbH minus a 5% safety margin; businesses in liquidation or with a recognizable closure are excluded. See methodology. As of October 10, 2026.